Shipping Policy

Currency

For your convenience, we convert our prices to the following currencies: GBP, USD, AUD, EUR, CAD, NZD, MYR and ZAR. However, we charge in Australian dollars.

Duties & taxes

Australia: GST will be not be charged (2021). You will not be charged any duties upon delivery.

International: Your order will be shipped on a Delivery Duties Unpaid basis, and may incur duties, fees, and import taxes upon delivery. For more information, please consult your local customs office.

Shipping rates

AUSTRALIA $25 AUD 

INTERNATIONAL STANDARD $35 AUD

INTERNATIONAL DOMESTIC $50 AUD

Shipping time

Please allow 6 weeks for standard orders (4 weeks express) for processing and the additional time line stated in the product's product description. If you order multiple items, all pieces will ship together. If you require a rush order, please email us to inquire about express shipping. We will do our best to meet your deadline.

Shipping policy

If for any order you have given us the wrong address, we are not liable for the contents of the shipment and are not obligated to give you a refund.

Returns & refunds

All sales are final sale. No refunds, no exchanges.

Sizing

Please refer to the size chart and measurement guide for more information on sizing. The Jolampara team can provide guidance and suggestions regarding sizing, but the final decision is yours.

Privacy

Your privacy is important to us and we take it seriously. When placing an order, all information provided through jolampara.com remains confidential — it is never shared or sold.